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Why not check to see if your question is answered on our FAQ's page by clicking here.


Being an internet company, the best way to contact us is by email. You can email us at any time of the day or night, 365 days a year. We endeavour to answer all email enquires within three hours (during office hours). Our contact email address is: customercare@Tescogifts.com.  You may prefer to speak to a member of our Customer Service Team. You can call us from 9am to 5.30pm Monday to Friday (excluding holidays).

Christmas opening hours

Please note that Tesco Gifts customer services and processing departments will be closed from 12pm on Thursday 24th December, opening again at 9am on Tuesday 29th December. They will be closed over the New Year weekend from 4pm Thursday 31st December, opening again at 9am Monday 4th January.

Merry Christmas and a happy New Year from all at Tesco Gifts!

Call us on:


Customer Services: 0208 275 5278
Fax us on: +44 208 275 5221
Or call from abroad: +44 208 275 5220

Our address is:


Buyagift PLC
2nd Floor Kingmaker House
15 Station Road, New Barnet
Herts, EN5 1NZ

Want to become a Buyagift Supplier/ Got a Marketing Enquiry?


If you have a great idea for a new gift or you want to become a supplier for an existing experience, then email us on suppliers@tescogifts.com
The best way to contact our marketing department is to email marketing@tescogifts.com, stating what the promotional opportunity is along with your contact details.

Got a PR enquiry?

For press related enquiries please email pr@tescogifts.com (Please do not contact this address with customer service related enquiries!)

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Call us now on 0208 275 5278 or email us at customerservices@tescogifts.com